BAA Plc – Heathrow

Client: BAA plc, Heathrow – in its time, Terminal 5 at Heathrow airport was the largest construction project in Europe. BAA plc declared that one of its aims was to develop ground-breaking project controls that would allow the project to be delivered on budget – this was achieved

Role: Commercial Consultant – design and implementation of commercial systems

Remit: Secondment into the project controls department during the procurement phase to define and implement ‘best practice’ project controls for the entire £5bn project, which would then be mandated to all of BAA’s Tier 1 and 2 contractors

Key Skills:

  • Workshop facilitation
  • Capture and documentation of requirements
  • Interpreting complex requirements from multiple stakeholders
  • Managing and communicating with stakeholders, including presentation of the solution


  • Defined consistent and robust reporting hierarchies for the project controls commercial system
  • Designed and created requirement documents for inclusion in the Tier 1 and 2 contracts
  • Developed the commercial processes and protocols that provided a consistent approach to project controls across all Tier 1 contractors working on the Terminal 5 project

Client comment:  N/A